Shipping and Delivery

Shipping and Delivery

Free Shipping within India for All Prepaid Orders

  • Eligibility: We offer free standard shipping on all prepaid orders within India.
  • Cash on Delivery (COD): ₹25 COD charge is applicable.

Silver Jewelry, With Gemstones & Demi-fine Jewelry

Dispatched within 3-5 working days.

  • Delivery Time: Orders are typically delivered within 3-5 working business days. Delivery times may vary based on the location, pincode, and any unforeseen delays.

Delivery Timelines

  • Processing Time: Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
  • Business Days: Orders are processed and shipped on business days (Monday to Saturday, excluding holidays).
  • Delivery estimates are shown at the product pages and checkout. These estimates depend on your specific pincode and the items you've chosen.

International Shipping

  • Availability: We ship internationally. Our courier partners vary for each country.
  • Shipping Charges: Our international shipping fee is approx $20 - $25 USD based on the location and weight.
  • Delivery may take up to 15-18 working days based on destination and customs clearance.
  • Shipping charges will be calculated at checkout.

Tracking Your Order

  • Tracking Information: Once your order is shipped, you will receive an email, SMS, or WhatsApp message with the tracking number and a link to track your shipment.
  • Updates: You can also track your order status through your account on our website.
  • For any queries, contact us at care@izohi.com.

Delays & Exceptions

  • Incorrect Addresses: Please ensure that your shipping address is correct at checkout.
  • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at care@izohi.com. We will assist you in resolving the issue.
  • Occasional delays may occur due to weather, local restrictions, or courier-related issues.